Adam Honeysett-Watts is Director of Conservatives in Communications and works in the financial technology sector
Last week, I caught-up with Andrew Marshall, vice-chairman of Cognito – a City-based consultancy, which took a chance and gave me my first (paid) PR job over 10 years ago. As I approached their offices I was greeted by one Charlie Morrow, who, in turn, was my first ever hire. Turns out I’m pretty good at spotting talent! It’s great to see them doing so well.
Over coffees, Andrew and I exchanged a couple of stories and ideas. He is entirely to blame for me writing this blog about 10 PR things to consider in 2020 and beyond. I don’t intend for this to be an exhaustive list, rather a download on what’s front of mind. I’m sure other Conservatives in Communications will have their views. So, here goes – in no order:
1. Purposeful communications
What is the point in what you’re saying? We should ask that every time. People receive many communications – too many in fact – so relevance is key to influence.
There is an abundance of data out there and PR professionals should tap it to create hyper-focused campaigns that reach specifically targeted audiences.
It’s 2020. Get with the programme. If your PR person or agency doesn’t ‘get’ social media, switch them. In addition, social media should be in the mix not an afterthought.
4. Authentic voice
With the rise of populist politics and digital – think Trump, Boris and Salvini etc. – people expect to hear from others – not firms – about what they’re thinking and in real-time. Try it with your senior executives.
5. Human emotion
With technology playing a bigger role, we must be mindful of retaining that ‘human element’ in all communications.
6. Story telling
Like social media, if your communications people can’t string a sentence together then don’t hire them; they’ll only disappoint you in the long run.
Where investment should be made is in training communications people to use more audiovisual, including photos or videos, as these are just if not more powerful than the written word.
8. Specialist skills
Those who demonstrate a deep understanding of their clients’ requirements will succeed. For me, it must be boutique firm over big agency every time.
9. Team collaboration
Integrated marketing and communications are essential to deliver results for your stakeholders. It’s bonkers it’s taken this long for some to realise.
10. Top table
PR, like public affairs, is integral to the bottom line. It warrants a seat – and a separate one – at the top table e.g. CMO or Director of Communications.
Adam Honeysett-Watts is Director of Conservatives in Communications and works in the financial technology sector
After celebrating last week’s success, I’ve started to think about what we can expect to see in the new year.
On Thursday, the people spoke loud and clear. They chose to place their trust in the Prime Minister, the Conservative & Unionist Party and its parliamentary spokespeople throughout the UK – to deliver Brexit and move forward, so that we can focus on other priorities. In short, a sense of pride and identity was restored.
Boris Johnson’s government, or ‘The People’s Government’ as he now labels it, won exactly 365 seats – an MP for every day of the year and a stonking majority of 80 at that – making this the best result for the centre-right party in over thirty years. In fact, the gain of 47 is the highest of any Tory administration ever, including Margaret Thatcher’s win in 1983. Since 2010, the Conservatives have increased their share of the popular vote from 36% to 44%. They have a legitimate mandate to govern and, thankfully, the ability to break the log-jam in Parliament.
Personally, I’m encouraged to see so much talent – many of them Conservatives in Communications in former lives – take their seats on the green benches: Alex Stafford (Rother Valley), Nickie Aiken (Cities of London & Westminster), Paul Bristow (Peterborough), Paul Holmes (Eastleigh), Richard Holden (North West Durham) and Theo Clarke (Stafford). I hope, and expect, to see more talent re-/join in the future, specifically in Scotland and the capital.
Put it another way, the electorate let the loony left – led by the Hamas and Hezbollah supporting socialist Jeremy Corbyn – know exactly what they thought of their policies. Momentum’s most stunning achievement? Getting Northern ex-miners to trudge through winter rain to vote Conservative. Working class Britons have firmly taken back control; Blue Collar Conservatism is steaming ahead.
The Tories ran a disciplined campaign. As expected, polling analysis, social media and audiovisuals took centre stage again. Credit to the folks at Hanbury Strategy, Topham Guerin and Westminster Digital for playing their part. In terms of messaging, ‘Long Term Economic Plan’ was replaced with ‘Get Brexit Done’. But unlike in 2017, when Theresa May misread the mood, Mr Johnson stood outside Number 10 and urged the 100% – Leavers and Remainers alike – “to find closure and let the healing begin”. Congratulations to the national campaign team, including Isaac Levido, Lee Cain and Rob Oxley.
On Saturday, the Prime Minister travelled to Tony Blair’s former constituency, Sedgefield, and gleefully declared “We’re going to recover our national self-confidence, our mojo, our self-belief, and we’re going to do things differently and better as a country”. On Sunday, Lord Heseltine admitted he and others – including People’s Vote campaigners – had lost and dismissed the prospect of them fighting on.
And how did Corbyn and his allies react to all of this? Faiza Shaheen, who stood against Iain Duncan Smith, looked distraught at the count in Chingford and Wood Green. Owen Jones and Ash Sarkar (commentators and activists), who dominated Labour’s narrative, had a meltdown on TV – again! Lily Allen even deleted her account on Twitter. Many of them joined the violent and extremist, some say terrorist, group, Antifa, in protesting outside Downing Street – like they did outside Buckingham Palace during President Trump’s most recent visit – before revealing their support for Angela Rayner, Dawn Butler, Diane Abbott, Emily Thornberry, Keir Starmer and Richard Burgon as potential future leaders.
Meanwhile, its current leader – who refuses to go or take responsibility for the outcome – wrote a rather misguided piece for The Observer: ‘We won the argument, but I regret we didn’t convert that into a majority for change.’ Let me be clear. 1. No you didn’t. 2. You don’t say. Caroline Flint, had she not lost her seat, Lisa Nandy or Yvette Cooper would be more effective at the helm. However, if I had to place a bet on it right now, I reckon members will back Rebecca Wrong-Daily. Sorry, Rebecca Long-Bailey.
Regarding press, I want to revisit a theme that I’ve previously highlighted. That, people are quickly losing faith in the mainstream media. Is it any wonder when the BBC mismanaged the TV leadership debates, Channel 4 showed its bias and Sky chose to pay John Bercow £60,000 to be its guest despite only mustering an audience of 45,700? Yes, it was somewhat amusing to watch him squirm as the results were announced but get a grip! Expect the new Culture Secretary to make the BBC licence fee a top issue. If Channel 4 doesn’t return to the old days and if Sky fails to see the error of its ways, then also expect the electorate to turn towards alternative media.
A while back I argued that we need to redefine our purpose, move forward with our global partners, unite the UK – and defeat Corbynism. I believe we have achieved that. World and party leaders, including Scott Morrison and Matteo Salvini, were queueing round the block to congratulate Mr Johnson on his achievement.
This week, he should focus on delivering the Queen’s Speech and bringing back the Withdrawal Agreement Bill (WAB). Get that out of the way and deliver the January 31 promise. After Christmas, he can concentrate on lowering taxes and investing in public services while at the same time launching debates about controlling immigration and more besides.
Before the campaign got underway, the Mayor of London Sadiq Khan tweeted: “The Tories thought calling a winter election would stop us campaigning. They were wrong.” I responded: “No, they thought the people deserved a Parliament that would represent them. Londoners deserve a mayor who will champion them. Next year, they get their say.” 2020 is going to be a year like no other. Fasten your seatbelts, folks – you’re in for a wild ride.
Lionel Zetter is Patron of Conservatives in Communications
In the end, it wasn’t even close. The polls had showed Labour closing the gap in the final few days of the campaign, but there was no surge. Soufflés really don’t rise twice, and the ‘magic grandpa’ had lost his sparkle.
The CCHQ team had always wanted this to be an election focused on Brexit, and they largely got their way. But it was not just about the principle of Brexit itself. Most people wanted Brexit out of the headlines and off of the front pages, but they also wanted the normal functioning of government to resume.
But perhaps even more important was the issue of trust. If you promise not to raise tuition fees and then treble them, as the Liberal Democrats did in 2010, then you get hammered. If you stand on a manifesto to respect the result of the EU referendum, as both Labour and the Lib Dems did in 2017, and then you constantly seek to block Brexit, then you get hammered.
The fact that much of the discontent with the non-delivery of Brexit was concentrated in the neglected Labour heartlands of the Midlands and the North acted as a double whammy. People in those regions wanted Brexit delivered, but they had originally voted for Brexit because they felt neglected by Westminster, and ignored by the Labour Party. So like Trump supporters in the ’fly over’ states of the US they refused to change their minds, and they demanded to be heard.
There was also poor targeting on the part of Labour. Both the party machine and the parallel Momentum organisation concentrated their resources on Corbynista candidates, rather than on those who most needed support. This cost them unity, and it cost them votes, and it cost them seats. The fall-out from this will rumble on for months, if not years.
By contrast CCHQ did a great job. When it came to strategy Isaac Levido provided calm, whilst Dominic Cummings – as ever – provided inspiration. The cyber war was master-minded by two young kiwis, Sean Topham and Ben Guerin. Meantime the mainstream media was effectively marshalled by Lee Cain and Rob Oxley and a team of experienced press officers, many of whom had worked for Boris on and off over the years since his first mayoral bid.
But the main reason Labour lost and we won was because of the respective leaders. Boris came across as a dynamic leader with a strong focus and clear priorities – including, of course, getting Brexit done. Of course there were mis-steps, including pocketing a journalists phone and escaping in to a walk-in fridge. But generally Boris came across well, with his trademark good humour and with his bright young politically-engaged partner by his side. Parading Dilyn the rescue dog also worked well – an estimated 9.9 million households in the UK own a dog.
By contrast Jeremy Corbyn came across as old, tired, testy, petulant – and (more importantly) nasty. He may not be an anti-semite himself, but he certainly seems to enjoy the company of people who are. This cost him votes not just in the handful of seats with large Jewish populations, but also amongst the wider electorate, who hate discrimination and loathe bullies.
So, the fabled ‘red wall’ has crumbled, and it has been replaced by a ‘blue sea’. And let’s face it, seas are stronger and more durable than walls. Now the task – fully recognised by CCHQ and Number Ten – is to justify the faith placed in us by all those former Labour supporters who loaned us their votes in order to ‘get Brexit done’, and to keep Corbyn out of Number Ten.
Adam Honeysett-Watts is Director of Conservatives in Communications and works in the financial technology sector.
For some sections of society, politicians and journalists are among the least trusted professions. While my experiences are largely positive, I understand that frustration. I believe that the UK’s decision to leave the EU presents both with the ideal opportunity to repair that trust by delivering and reporting on the popular point of view.
There are exceptions to every rule and US president Donald
J. Trump, UK prime minister Boris Johnson and Italian hopeful Matteo Salvini
are them. They understand that the populist and what they see as patriotic PoV
demands that politicians place stronger emphasis on national security as
well as unique culture and identity, including their respective countries’
Christian heritage. By putting America first, returning sovereignty – by
delivering on Brexit, and having sought to control immigration from the
Mediterranean Sea – Trump, Johnson and Salvini are, and were, seeking to
deliver on the ‘will of the people’.
I highlight Salvini here (despite his very recent and
perhaps temporary exit from Government) as I learned more about him while
touring Tuscany and Umbria earlier this year. Yes, to want to move forward –
beyond our relationship with the EU – doesn’t equate to being anti-European. I
am in no doubt that Brits will continue to holiday, live and work in Europe
long after October 31st.
These politicians are increasingly leveraging rallies,
social media and alternative channels to push out messages and communicate with
their electorates. They’re not doing this to simply keep-up with the changing
times but because people are losing faith in the mainstream media.
There have been several occasions where the accuracy and impartiality of some reporting has been called into question such as the coverage of the recent Tory leadership contest and this week’s debate in the House of Commons chamber. I very much support press freedom but would encourage journalists to be extra prudent. As Alastair Stewart tweeted: ‘It becomes increasingly difficult for the public to get their heads around what is happening in our politics if supposedly independent TV reporters keep giving us their views rather than the facts.’ Andrew Marr responded with: ‘Analysis fine, hard questions essential, but our views? Not wanted on voyage.’ I agree with both. In short, the momentum wasn’t behind Rory Stewart, and the loony left, including Labour’s John McDonnell, have said much worse.
Looking ahead, perhaps a general election will present another opportunity for both journalists and politicians alike to fix this disconnect and yes, move forward. Let’s get Brexit done and dusted – instead of further debate and delay – and take the fight to Jeremy Corbyn and Sadiq Khan.